A dispute resolution officer (DRO) is a lawyer who is a member in good standing of the Law Society of Upper Canada, has practiced primarily in the field of family law for a minimum of ten years, and has been appointed to assist the judges and the court system. At Toronto’s divorce court—the Ontario Superior Court of Justice, the DRO meets with separated spouses before their case proceeds to a hearing before a judge to attempt to resolve their case, or at least to narrowly define the issues and create a timetable to proceed to a hearing.

DRO’s are typically involved in cases where one spouse is applying to the court to change a child support order or to change the parenting plan. The programme has been very successful. Approximately two-thirds of the cases are settled by the DRO without proceeding before a judge. Those cases that do proceed to a hearing before a judge have benefited by the DRO assisting the parties in defining the issues and ensuring that the proper evidence is submitted to the judge.

Other than mediation and litigation, other methods that are available to settle the outstanding issues are neutral evaluation, arbitration and mediation/arbitration. Mediation/arbitration is a dispute resolution method that is a hybrid of mediation and arbitration. There is a debate as to the propriety of a professional acting as both a mediator (who does not give an opinion or decision) and an arbitrator (whose only role is to give a decision). Mediation/arbitration is prohibited by the Arbitration Act, however, the spouses may specifically waive that prohibition. In mediation/arbitration, the mediator/arbitrator first attempts to settle the issues through mediation. Mediation may turn into arbitration if the mediator/arbitrator determines that mediation has failed. The mediator/arbitrator then ignores all the information that had been exchanged in the mediation and hears the matter afresh as an arbitration. The mediator/arbitrator cannot mediate while he or she is arbitrating and cannot arbitrate while he or she is mediating.

The On December 31, 2011, the federal government introduced new tables for the amount of child support to be paid each month.

The first tables were introduced on May 1, 1997. These tables were subsequently amended on May 1, 2006. This is the third set of tables in 14 years.

This change will impact hundreds of thousands of families throughout Canada where one parent pays to the other parent child support under these tables. In some cases, the child support payor will experience a reduction in child support. In other cases, the child support recipient will be able to collect a greater sum in child support.
For example, under the old tables, a non-custodial parent earning $21,300 would have paid $182 per month for one child. Under the new tables, the amount is $170 per month, a reduction of $148 per year. Conversely, under the old tables, a non-custodial parent earning $75,000 would have paid $1,098 per month for two children. Under the new tables, the amount is $1,105 per month, an increase of $84 per year.

The new tables can be found at http://www.justice.gc.ca/eng/pi/fcy-fea/lib-bib/tool-util/apps/look-rech/index.asp
It is important to note that the 2006 tables must still be used to determine child support owed before December 31, 2011. However, the updated tables should now be used to calculate child support payable from December 31, 2011 onward.