Sometimes, parents separate because of domestic violence, substance abuse, or because there is significant antagonism between the parents. There are also instances where there has been a lengthy separation between the parent and child. Sometimes, one parent does not interact appropriately with a child, possibly causing emotional distress to the child. There may be a risk of abduction.

In these cases, the child’s health and safety must be protected during access visits. Supervised access centres offer such parents a method to address these issues while still allowing access visits to occur. These centres provide a safe and secure setting where access visits and exchanges (pickups and dropoffs) can take place under the supervision of trained staff and volunteers. Staff and volunteers have special skills and are trained to be aware of issues such as family violence, child development, physical, verbal and emotional abuse, mental health, and substance abuse problems. Staff and volunteers are sensitive to the needs of the child, particularly children who are involved in high-conflict custody and access disputes.

Supervised access centres provide a safe, neutral and child-focused setting for access visits between a child and the access parent. Supervised access centres ensure the safety of families, staff and volunteers by staggering dropoff and pickup times, by having staff greet the child at the front door and accompany the child during the visit, and by providing enclosed play areas. Some centres record and provide factual observations of the visits.

As an alternative to using a supervised access centre, the parents may both agree to allow a family member or friend to supervise the access visits or to facilitate exchanges.

A dispute resolution officer (DRO) is a lawyer who is a member in good standing of the Law Society of Upper Canada, has practiced primarily in the field of family law for a minimum of ten years, and has been appointed to assist the judges and the court system. At Toronto’s divorce court—the Ontario Superior Court of Justice, the DRO meets with separated spouses before their case proceeds to a hearing before a judge to attempt to resolve their case, or at least to narrowly define the issues and create a timetable to proceed to a hearing.

DRO’s are typically involved in cases where one spouse is applying to the court to change a child support order or to change the parenting plan. The programme has been very successful. Approximately two-thirds of the cases are settled by the DRO without proceeding before a judge. Those cases that do proceed to a hearing before a judge have benefited by the DRO assisting the parties in defining the issues and ensuring that the proper evidence is submitted to the judge.

This is a complex question. In answering it, there are three questions that need to be considered. Firstly, is a spouse entitled to support? Secondly, what is the amount of support that should be paid? Thirdly, what is the duration that support should be paid for? When determining spousal support, the judge requires that each spouse file a sworn financial statement which contains a monthly budget. This way, the judge can see the total monthly income and expenses of each spouse. The judge will consider the financial need of the spouse that requests support, the financial ability of the other spouse to pay support and the standard of living that the spouses maintained before separation.